Plenary and Workshops (14 June 2010)

The iGov Forum starts with a forum of presentations in the morning, which will provide participants with insights into the future trends of e-Government, as envisioned by governments and experts who are on the leading-edge of e-Government development and research. The forum expects 200 attendees from various countries, including Government Chief Information Officers, business leaders, international bodies that benchmark e-Government performances, and senior public sector officials.

A feature that departs markedly from the iGov Global Exchange is the introduction of workshops in the afternoon to encourage greater discussions and interactions among participants and speakers. Through small discussion groups, the workshops aim to promote the exchange of ideas and foster collaboration among international senior government officials, think-tanks and researchers in the area of e-Government. Participants may attend one of the four parallel workshops where each of the topics presented at the forum will be further explored and discussed. Each workshop track will be facilitated by a Chair, who will engage the participants in active interaction with the subject expert. Participants are encouraged to engage the subject expert and share their experiences during the workshops.

The forum in the morning, and the discussion tracks of the workshops in the afternoon, will explore the emerging trends and challenges of e-Government, encompassing the following topics:
•   Social collaboration and its effects on the Public Sector
•   Data sharing between government and its stakeholders
•   New paradigms in seeking public feedback and ideas
•   Improving Public Service through business analytics

Programme-at-a-Glance

Suntec Singapore International Conference & Exhibition Centre, Ballroom 2

Plenary Session – 9:00am to 12.30pm
9:00am	Opening Remarks Ms Chan Lai Fung Permanent Secretary (Finance Performance), Ministry of Finance, and Permanent Secretary, Ministry of Law, Singapore
9:05am	Keynote Address Mr Peter Ho Head of Civil Service, Singapore
9:20am	Throwing Sheep in the Boardroom: How Social Collaboration is Transforming e-Government Dr Soumitra Dutta The Roland Berger Chaired Professor of Business and Technology, and Academic Director of eLab, INSEAD Synopsis: This presentation will look at how the emerging social collaboration trend is changing the way government operates and provides its services. It also looks at how social collaboration can be embraced within public service.
9:50am	Open Government and Citizen Participation Dr David McClure Associate Administrator, Office of Citizen Services & Communications, General Services Administration, USA Synopsis: This presentation will look at the programme in USA for citizens to provide inputs to decision-making in all agencies.
10:20am	Tea Break
11:00am	Public Sector Innovations through Collaboration Dr Toshio Obi Director, APEC e-Government Research Centre, and Professor of Waseda University, Japan Synopsis: This presentation will look at the emerging trends of encouraging innovations through co-creation amongst public, private and people sectors.
11:30am	Excelling with Analytics in Public Service Mr Anders Henneberg Vice President of KMD, Denmark Synopsis: This presentation will look at how business analytics can be effectively used in the public service from the experience of a Business Process Outsourcing (BPO) company.
12:00pm	e-Government in the New Decade – A Singapore Perspective Mr James Kang Assistant Chief Executive, Government Chief Information Office, Infocomm Development Authority of Singapore Synopsis: This presentation will provide an overview of Singapore’s e-Government Strategies. It will also highlight emerging e-Government trends that are pertinent to small nations, and suggest possible ways to navigate through a new era of e-Government.
12:30pm	Lunch

Workshops – 2:00pm to 5:00pm with four parallel Tracks
Track title	Track 1: Social Collaboration and its Effect on Transforming e-Government	Track 2: Open Government and Citizen Participation	Track 3: Public Sector Innovations through Collaboration	Track 4: Excelling with Analytics in Public Service
Subject expert	Dr Bruno Lanvin Executive Director, eLab@INSEAD	Dr David McClure Associate Administrator, GSA Office of Citizen Services & Communications, USA	Dr Toshio Obi Director, APEC e-Government Research Centre and Professor, Waseda University, Japan	Mr Anders Henneberg Vice President of KMD, Denmark
Chair	Ms Pearleen Chan Senior Director, IDA International	Mr Lim Swee Cheang Director/CEO, Institute of Systems Science, NUS	Prof Wong Poh Kam Lee Kuan Yew School of Public Policy, NUS	Mr Grant D Powell Executive Director, Accenture Management Consulting Innovation Centre
2:00pm	Track Discussions
3:30pm	Tea Break
4.00pm	Track Presentations by Track Chairpersons Closing Remarks Mr James Kang Assistant Chief Executive, Government Chief Information Office, Infocomm Development Authority of Singapore
5:00pm	End of Programme